Fortune Cookie UX Design has partnered with one of the largest telecom operators to design the experience for 4G enabled apps on feature phones. One of the products conceptualized was an app to focus on rail bookings. The challenge faced was of design interaction because of the physical keys and no touch. Another challenge was the technical restrictions of all features keeping in mind the existing technical support.
Here are some of the screens for the platform designed.
We designed the app that enabled the users to book the rail tickets on a feature phone with limited functional capability. The various features that were desgined for the app consisted of checking the PNR status, ticket costs as per the class, availability etc.